Support Plans
Get expert help and priority support
All customers have access to standard email support. For mission-critical workflows, our Premium support option includes dedicated Slack channels, priority feature requests, and guaranteed response times.
Support Plans:
Free
€0 / month
Email Support
Priority Email Routing
—Private Slack Channel
Direct access to our engineering team.
—Feature Idea Priority
Your extraction requests jump to the top of our roadmap.
—Response Time Guarantee
7 days
Premium
€100 / month
Email Support
Priority Email Routing
Private Slack Channel
Direct access to our engineering team.
Feature Idea Priority
Your extraction requests jump to the top of our roadmap.
Response Time Guarantee
24 hours